| Department: |
Social Services |
| Compensation: |
$21.03-$29.11 per hour |
| Hours: |
35 per week |
| Deadline: |
initial application by Tuesday April 28, 2026 |
Position Objectives
Position assists in the following areas: general agency operations, administration of financial services programs, child support clerical assistance, transportation program, and other duties as assigned. Communicates with the general public, community agencies, and agency clientele.
For individuals to be considered for this position they must be Minnesota Merit System eligible for the Office Support Specialist register. This will require completing the Office Support Specialist online exam. Both a MN Merit System application AND a Red Lake County employment application will need to be completed.
Wage will depend on qualifications and experience. The wage range is $21.03 per hour to $29.11 per hour. Wage increases can occur up to 2 times per year, position works 35 hours per week, and a full benefit package is available.
A County application is available at the bottom of this page.
The required MN Merit System applications and full job description are available through the MN Merit System.
Duties and Responsibilities
- Assists in general agency operations.
- Completes opening and closing procedures daily.
- Responds to phone calls and individuals coming into the agency: directs clients to appropriate personnel; checks agency databases and answers questions as appropriate; directs clients to appropriate resources; assists clients with various forms; and issues EBT cards.
- Processes incoming and outgoing mail.
- Maintains agency’s furniture and equipment inventory.
- Maintains vehicle log sheet, upkeep information and schedules vehicle maintenance.
- Assists staff with faxing, photocopying, and other general office duties.
- Transcribes dictation.
- Assists staff with case record retention timelines, tracking/destruction, or thinning files.
- Develops templates for programs.
- Assists with administration of Financial Services Program: Assembles packets; performs data entry; ensures applications received are complete and advises clients on missing information; prepares correspondence; assists staff to obtain necessary or missing information; and schedules interview appointments.
- Assists Director with special projects: develops resource materials or handouts; prepares various reports or presentation materials; and prepares various correspondence or communications.
- Assists with Transportation Program: informs clients about available transportation service programs; assists clients with coordinating transportation services and fax in required documentation; completes medical mileage reimbursement forms and forwards to billing; and sends forms to clients, other providers, or contracted agencies.
- Updates work force job wall.
- Maintains inventory and orders office supplies.
Ancillary Duties and Responsibilities
- Attend training/educational sessions, meetings and seminars.
- Maintain knowledge of policies, processes, rules and regulations regarding duties.
- Perform related duties as assigned or apparent.
A full job description is available at the bottom of this page.
Minimum Requirements
High School diploma or equivalent.
Desired Qualifications
Office support and customer service experience.
Benefits
This is a Full-time position and is eligible for employee benefits.
County benefits include:
- PERA (Public Employee Retirement Association of Minnesota)
- Paid single coverage health insurance (2 health insurance options)
- Paid life insurance policy with matching AD&D
- Paid AD&D policy
- Paid Time Off, increases with years of service
- Paid Holidays
- Additional voluntary benefits available to employee
Application Process:
There are two steps REQUIRED in order to apply for this position:
- Candidates not already Merit System eligible must submit an application to Minnesota Merit System.
- Complete a Red Lake County Application.
A Red Lake County application is available below.
OSS job description
Fill-in application
.pdf application
Word application (print out to fill out)
